Policy Details

Refund Process & Policy

We do not accept refunds or exchanges unless the item is damaged or defective. Our policy lasts 15 days from the date the order is placed and no refund shall be accepted after 15 days. To be eligible for a refund, your item must be unused, unworn, unwashed and in the same condition that you received it. It must also be in the original packaging. To complete your refund, we require a receipt or proof of purchase.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and we will transfer the money to your bank account within a seven working days.
There is often some processing time before a refund is posted. If you have not received a refund after 15 days of the approval email please contact us at www.szemapparels.com
Sale items are non-refundable and non-exchangeable. Only regular priced items may be refunded if they are defective.

Return policy

To return your product, you should mail your product to:
Szem Apparels, No: 6A/41,
First main road, Sri Rajalakshmi Nagar,
Velachery, Chennai- 600042,
Tamil Nadu.
Email Id: szemcustomer@gmail.com


  • Regular Shipping: Rs.25/- (within Chennai), Two Business Day Delivery.
  • Rs.50/- (apart from Chennai), Five Business Day Delivery.
  • Rs.100/- (Rest of India), Seven Business Day Delivery.
  • Above Rs.500/- shipping free in and around Chennai, Tamil Nadu.
  • Above Rs.1000/- shipping free for other District or State.
  • No Cash on Delivery

International Shipping

Via Courier: Rs.2500 (for 500gms).
This includes shipping charges only; we are not liable for any additional customs duties applicable in the country that the goods are shipped to (Delivery Time- 10 to 15 days).